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It's About People 2022: Embracing Digital Transformation: For a Sustainable and Ethical Future

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How To Measure Teamwork Quality In Virtual Teams

Markus Behn
Alma Mater Europaea - ECM

During the last two years virtual collaboration became a standard. Even organisations which haven’t thought about remote work before Covid-19 asked their workforce to stay at home and to collaborate remotely. This was a new experience for many employees but also their managers and none of the two groups had time to prepare themselves as the request came up so spontaneously. In addition, many employers mentioned already, that they plan to work remotely after Covid-19 as well (at least partially). Servant Leadership is a good method to maintain or even improve collaboration in virtual teams, where "a servant-leader is servant first" (Greenleaf, 1977). The paper will focus on this leadership method and will demonstrate how it can support remote work in the future.



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